Returns and Refunds Policy
Thank you for shopping at Cloud Island.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
The product was purchased in the last 15 days
The product is in its original packaging
The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
By email: email@example.com
By visiting this page on our website: https://cloudisland-co-uk.3dcartstores.com/crm.asp?action=contactus
Send the product with its original packing to:
47 Estcourt Road, Salisbury, SP1 3AS, Wiltshire, UK
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Cloud Island.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: firstname.lastname@example.orgBy visiting this page on our website: https://cloudisland-co-uk.3dcartstores.com/crm.asp?action=contactus